Last updated: Sep 12, 2025
Omni (“Omni,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile apps, and related services (the “Platform”). By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We collect the following categories of information:
A. Identifying Information
Name, email address, phone number, account username.
B. Account & Transaction Information
RFED account identifiers (e.g., linking tokens), subscription history, trading signals followed, execution logs, performance reports.
Payment and billing information (e.g., billing address, payment method, last 4 digits of card; payments are processed by third-party providers).
C. Technical Information
Device identifiers, IP address, browser type, operating system.
Usage data (logins, page views, interactions).
Cookies and similar technologies (see Section 7).
D. Communications
Support requests, survey responses, marketing preferences, and correspondence with Omni.
We do not intentionally collect sensitive personal data (e.g., government IDs, health data) unless required for compliance purposes.
2. How We Use Information
We use your information to:
Provide and operate the Platform.
Facilitate signal transmission between providers and RFEDs.
Process subscriptions, payments, and billing.
Authenticate users and secure accounts.
Detect, prevent, and investigate fraud or misuse.
Conduct analytics and improve the Platform.
Send service communications and, where permitted, marketing messages.
Comply with legal, regulatory, and NFA/CFTC recordkeeping obligations.
3. Legal Bases for Processing (EEA/UK Users)
We process personal data on the following legal bases:
Contract: to provide services you request.
Consent: for marketing or optional data uses.
Legal obligation: to meet financial services regulations.
Legitimate interests: to improve services, detect fraud, and protect the Platform.
4. How We Share Information
We do not sell personal information. We share data only with:
Service providers – payment processors, cloud hosting, analytics, customer support tools.
RFEDs and trading partners – to facilitate linking and signal execution in your account.
Regulators and legal authorities – as required by law, regulation, or NFA/CFTC rules.
Corporate transactions – if Omni is involved in a merger, acquisition, or sale of assets.
We require third parties to protect your data and use it only for the purposes specified.
5. Data Retention
We retain personal data only as long as necessary for:
Account services (until closure or deletion request).
Regulatory and tax obligations (e.g., CFTC/NFA recordkeeping up to 5–7 years).
Payment and financial records (7 years under accounting law).
Security and fraud prevention (as long as reasonably necessary).
When retention ends, we delete or anonymize data.
6. International Transfers
Omni operates in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S.
For EEA/UK users, transfers are based on Standard Contractual Clauses (SCCs) approved by the European Commission and UK addenda, as applicable.
7. Cookies and Tracking
We use cookies and similar technologies to:
Maintain session security.
Remember user preferences.
Analyze site traffic and usage patterns.
Support limited marketing campaigns (where permitted).
You can disable cookies in your browser, but some features may not work properly.
8. Children’s Privacy
The Platform is not directed to individuals under 18. If we learn we have collected information from a minor, we will delete it promptly.
9. Your Rights
Depending on your jurisdiction, you may have rights including:
California (CCPA/CPRA):
Right to know what personal information we collect and share.
Right to delete personal information (with exceptions).
Right to opt out of sale/sharing (Omni does not sell personal data).
Right to limit use of sensitive data (Omni does not use sensitive data for unrelated purposes).
European Economic Area / UK (GDPR):
Right of access, rectification, erasure, and restriction.
Right to data portability.
Right to withdraw consent.
Right to lodge complaints with a supervisory authority.
Australia:
Right to request anonymity or pseudonymity where feasible.
Right to stop receiving direct marketing.
To exercise rights, contact us at hello@getomni.xyz. We may verify your identity before responding.
10. Security
We implement technical and organizational measures including:
Encryption in transit and at rest.
Regular security assessments and penetration tests.
Intrusion detection and monitoring.
Access controls and employee confidentiality obligations.
No system is 100% secure. You are responsible for keeping your login credentials confidential.
11. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will provide notice via email or prominent notice on the Platform. The “Last Updated” date will always reflect the latest revision.
12. Contact
If you have questions or complaints, contact us:
hello@getomni.xyz
Trading foreign exchange (“forex”) and derivatives involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results.